Maximize business outcomes from SAFe®

By addressing collaboration challenges, reducing waste, and enhancing predictability, efficient software delivery enables teams to meet their commitments, deliver high-quality products, and increase customer satisfaction. Flow Metrics give insight into:

• Efficiency and productivity

  Bottlenecks and dependencies can be identified throughout the value delivery process, enabling teams to address these obstacles, streamline workflows, and optimize resource allocation. As a result, wasted efforts are minimized, and untapped capacity is unlocked from existing resources.

• Profitability (cost-to-income ratio)

  Flow Metrics enable organizations to optimize their value delivery process, streamline workflows, reduce operational costs, and enhance customer satisfaction – all of which play pivotal roles in improving profitability. Leaders have the data they need to make strategic adjustments and investments that lead to long-term financial success.

• Quality metrics

  Insights from Flow Metrics can reduce the time and effort required to address defects, implement changes successfully, and respond to incidents. As a result, the escaped defect ratio, reopen rates, change failure rates, and the number of incidents are all positively impacted.

• Employee engagement scores

  By providing visibility into the end-to-end value delivery process, Flow Metrics allow employees to see the progress of their work, understand how it fits into the larger workflow, and maintain strategic alignment. Employees have a clear view of their contributions and the impact they have on business outcomes.

Visibility into technical debt and risk is vital for compliance as it helps identify vulnerabilities, assess impacts, and mitigate risks, ensuring adherence to regulations, data security, and overall operational integrity. Flow Metrics give insight into:

• Risk resolution time

  High Flow Efficiency accelerates risk resolution, reducing the time needed to address potential risks effectively. Tracking risk resolution throughput assesses the overall rate of risk addressing, offering a comprehensive view of risk management performance.

• Allocation of work

  Flow Metrics provide insights into appropriate work allocation, ensuring a balanced mix of tasks to address risk and technical debt. By analyzing Flow Distribution, teams can shift to a healthier mix of work, delivering features while addressing technical debt effectively.

• Technology release frequency

  Technology release frequency can be increased by identifying tech debt and risk for proactive resolution and optimization. By tracking throughput and Flow Efficiency, teams identify high-risk areas in the release cycle and proactively allocate resources to mitigate potential issues, ensuring smoother and more frequent releases.